Privacy policy

Last updated: April 16, 2026

NOT COMPLETE operates this store and website, including all related information, content, features, tools, products, and Services, to provide you, the customer, with a personalized shopping experience (the “Services”). NOT COMPLETE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction, or otherwise communicate with us through the Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact information including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card details, transaction data, payment method, payment confirmation, and other payment details.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
  • Communications with us including information you include in your communications with us, such as when you request customer support.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information about your interaction with the Services, including how and when you interact with or navigate through the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information;
  • Automatically through the Services, including from your device when you use our products or Services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, customizing, and improving the Services.
We use your personal information to provide the Services to you, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and interests, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and personalize your shopping experience, such as recommending products related to your purchases.

Marketing and advertising.
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and displaying advertisements for products or Services on our website or other websites, including based on items you have viewed or added to your cart.

Security and fraud prevention.
We use your personal information to verify your account, provide a secure shopping experience, detect and prevent fraudulent or illegal activity, protect public safety, and secure our Services. You are responsible for keeping your login credentials secure.

Communicating with you.
We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal purposes.
We use your personal information to comply with applicable laws, respond to legal requests, investigate disputes, enforce our policies, and protect our rights.

How We Share Personal Information

We may share your personal information with third parties in certain circumstances, including:

  • With Shopify, vendors, and service providers who perform services on our behalf (e.g., payment processing, shipping, analytics, IT services);
  • With business and marketing partners to provide advertising and marketing services;
  • When you direct or authorize us to share information;
  • With our affiliates;
  • In connection with legal obligations, business transactions, or to protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. Your information may be shared with Shopify and third parties in other countries to provide and improve the Services. Shopify may also use your data to provide enhanced features. For more information, please visit the Shopify Privacy Policy.

Third-Party Websites

The Services may include links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under 16.

Security and Data Retention

We take reasonable measures to protect your data, but no system is completely secure. We retain your information only as long as necessary.

Your Rights

Depending on your location, you may have rights including:

  • Access
  • Correction
  • Deletion
  • Data portability
  • Withdrawal of consent

You can exercise these rights by contacting us.

Complaints

If you have concerns about how we handle your data, please contact us. You may also file a complaint with your local data protection authority.

International Transfers

Your data may be processed outside your country. We use appropriate safeguards where required.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

If you have questions about this Privacy Policy, contact us at:
Notcompleteclo@gmail.com