Terms of service

Welcome to NOT COMPLETE! The terms “we”, “us” and “our” refer to NOT COMPLETE. NOT COMPLETE operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a customized shopping experience (the “Services”). NOT COMPLETE is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our webshops or purchasing any of the products or services we offer, you may be required to provide certain information such as your email address, billing address, shipping address, and payment details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products and services accurately in our webshops. However, please note that colors or product appearance may vary depending on your device and its settings.

We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or match exactly what is displayed.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities per person, region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you make an offer to purchase. NOT COMPLETE reserves the right to accept or reject your order at its sole discretion. Your order is only accepted once confirmed by NOT COMPLETE. Payment must be received and processed before acceptance.

Please review your order carefully before submitting, as we may not be able to process cancellations after acceptance. If we modify or cancel an order, we will attempt to notify you using the contact details provided.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent that your purchases are for personal use and not for resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the price at the time of purchase and will be stated in your order confirmation email.

Unless stated otherwise, prices exclude taxes, shipping, handling, and import duties.

You agree to provide accurate and complete billing and account information and to update it as needed.

You represent that:

  • your payment information is accurate
  • you are authorized to use the payment method
  • charges will be honored
  • you will pay all charges including taxes and fees

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. Delivery times are estimates only. Once products are handed to the carrier, risk transfers to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content within the Services is owned by NOT COMPLETE or its licensors and protected by intellectual property laws.

You may only use the Services for personal, non-commercial use. Unauthorized use may violate laws.

All rights not granted are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or content. Use them at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

NOT COMPLETE is powered by Shopify. All transactions are between you and NOT COMPLETE. Shopify is not liable for any issues related to your purchases.

SECTION 10 - PRIVACY POLICY

Your personal information is governed by our Privacy Policy [LINK] and Shopify’s policy.

SECTION 11 - FEEDBACK

Any feedback you submit may be used by us freely without compensation. You confirm you have rights to share it.

SECTION 12 - ERRORS

We reserve the right to correct errors or cancel orders if information is inaccurate.

SECTION 13 - PROHIBITED USE

You may not use the Services unlawfully, for fraud, harassment, or misuse. We may terminate accounts for violations.

SECTION 14 - AGENTS

Agents (automated tools) must clearly identify themselves and follow all rules. Unauthorized use is prohibited.

SECTION 15 - TERMINATION

We may terminate access at any time. Certain provisions survive termination.

SECTION 16 - DISCLAIMER

Services are provided “as is” without warranties.

SECTION 17 - LIMITATION OF LIABILITY

We are not liable for any damages arising from your use of the Services.

SECTION 18 - INDEMNIFICATION

You agree to indemnify NOT COMPLETE and its partners against claims arising from your use of the Services.

SECTION 19 - SEVERABILITY

If any provision is invalid, the rest remains in effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms constitute the full agreement between you and NOT COMPLETE.

SECTION 21 - ASSIGNMENT

You may not transfer your rights. We may assign ours freely.

SECTION 22 - GOVERNING LAW

These Terms are governed by applicable law in the jurisdiction where NOT COMPLETE is established.

SECTION 23 - HEADINGS

Headings are for convenience only.

SECTION 24 - CHANGES

We may update these Terms at any time. Continued use means acceptance.

SECTION 25 - CONTACT

Questions can be sent to:
Notcompleteclo@gmail.com

Company details:
Name: NOT COMPLETE
VAT Number: NL005262687B20