Shipping policy

Last updated: April 2026

At NOT COMPLETE, we aim to deliver your order as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days.
Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

  • Netherlands: 1–3 business days
  • Europe: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location and external factors.

Shipping Costs

Shipping costs are calculated at checkout.
We may offer free shipping on selected orders or promotions.

Delays

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • High demand periods

Lost or Stolen Packages

NOT COMPLETE is not responsible for lost or stolen packages once they have been marked as delivered.
If you experience an issue, please contact the carrier directly or reach out to us.

Incorrect Address

Please ensure your shipping details are correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact

If you have any questions about your order, feel free to contact us at:
Notcompleteclo@gmail.com